Terms and Conditions of Rental Accommodation for Silver Spruce Lodge
The General Data Protection Regulation (GDPR) – a new Europe wide data protection regulations comes into effect on the 25th May 2018. This new regulation is there to protect personal data held on individuals. Silver Spruce Lodge only hold personal data for the relevant period of time.
Silver Spruce Lodge does not share your personal information with any third party.
- If you have any queries in relation to our terms and conditions please contact;
- Nora O’Meara, Knockane, Toomevara, Nenagh, Co. Tipperary, Ireland.
- Phone No: 00 353 86 8614463
- Email: firstname.lastname@example.org
Deposits: A non-refundable booking deposit of 100 euro per week is required to reserve accommodation. The balance of rental is payable 8 weeks before arrival. Confirmation of booking will issue on receipt of deposit.
Cancellations: Notice of cancellation must be in writing. The following charges will then apply;
- – Over 8 weeks before date of arrival: booking deposit.
- – 8-6 weeks before date of arrival: 50%
- – 6-4 weeks before date of arrival: 75%
- – less than 4 weeks: 100%
We advise our clients to take out holiday insurance to cover cancellation charges should they arise.
Services: There is an extra charge for Electricity and Oil used for Heating and Lighting which is payable by the client before departure. The charge is based on the individual meter reading and it is recommended that the cost per unit be checked at the outset.
Check In/Check Out: Possession of the Lodge/House must be taken between 12.00 and 17.00 unless otherwise agreed with the owners and vacated by 10.00 on the day of departure.
Guest Obligations: The clients undertakes to keep the premises and all furniture fixtures and effects in the same state of repair and condition as at the commencement of the booking period and shall pay to us the value of any part of the premises furniture, fixtures, fittings and effects so destroyed or damaged. Breakages and damage should be reported as soon as possible.
Security Deposit: A security deposit of €100 euro per booking must be given on or before arrival. This will be returned after a check on the premises has taken place or forwarded within 7 days of departure. Clients are asked to leave the Lodge/House clean and tidy otherwise a charge may apply.
Right of Entry: We reserve the right to enter the house/lodge at any reasonable time on reasonable cause.
Our Right to Refuse: Rental of the lodge/house may be terminated with no refund at our discretion should the client/occupiers behave in a disruptive manner, cause a nuisance or disturbance, cause damage to the property or in any other circumstance deemed reasonable by us.
Loss of Guests Property: Silver Spruce Lodge and owners are not responsible for any loss or damage to any valuables, belongings or property or for injury sustained by the client or members of his/her party during their stay at the holiday property or on the farm. We exclude liability for loss or damage to any belongings, or for injury sustained to the client or member of his/her party during their stay at the holiday property.
Guest Accommodation Limitation: The number of persons stated at reservation or agreed with the owners may not be exceeded without permission. An extra charge per person per night may then apply.
Pets: Dogs and pets are not permitted.
Complaints: Great care is taken to ensure that Silver Spruce Lodge is presented to clients to a very high quality/standard. Should you find on arrival or during your stay that there is any issue no matter how small, please let us know immediately. Every effort will then be made to assist you to your satisfaction during your stay at Silver Spruce Lodge. We value every booking and want all our Guests to enjoy their holiday and to recommend us to family and friends and hopefully return again to Silver Spruce Lodge.
Fáilte Ireland Approved